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Why do I need Retail Workforce Management?

Having your staff working when they are needed is a critical factor that can have a heavy impact on both your turnover and your expenses. You want enough staff to handle all sales opportunities, while not paying for staff that you could have done without.

Higher sales budgets are sometimes set to encourage sales assistants, store and district managers etc. But for planning purposes, you need precise and detailed forecasting of customer traffic. This is extremely important for optimizing your staffing and thus personnel cost.

Retail is extremely dynamic – conditions change all the time. No years are alike, outside circumstances arise, shopping patterns change. Even neighboring shops closing and opening, perhaps with a different customer segment, impact your business. To predict precisely how your business is going to perform on a daily and even hourly basis takes no less than extremely specific retail forecasting that knows the industry to its core.

Forecasting that simply looks back on the last years and takes an average from this, is not a way to be sure that your planning is optimized perfectly.

Certainty in uncertain times

To create forecasting where you can have this certainty, we use two different approaches:

 

1. Machine learning and Artificial Intelligence

Our forecasting is based on machine learning. The algorithms crunch millions of transactions every day and learn patterns quicker and more complex than any humans could ever do. Our large team of some of the best data scientists in the business are responsible for keeping the machine learning optimized for retail. It identifies and separates things like holidays, store closing/rebuilds, Sale, advertising campaigns, in-store events, discount events, weather etc. Even the current pandemic will be identified, understood and countered in the future predictions.

If you don’t have your own data scientist team, or would like to access to machine learning forecasting made by experts in, and dedicated only, to retail – we have the forecasting ready to run, in SameSystem.

It is a true retail system, made for retail only

Every function and button is there, because it is important in retail and will benefit your business directly. It also means, that no matter how complex your salary calculations are, we will customise the system making all calculations error-free. It also means that our record-breaking support with a customer satisfaction over 99% consists of retail professionals, who know exactly how retail works, and can talk with your retail staff on an equal level.

8 reasons why dedicated Retail Workforce Management is a must for any retail business

It is a true retail system, made for retail only

Every function and button is there, because it is important in retail and will benefit your business directly. It also means, that no matter how complex your salary calculations are, we will customise the system making all calculations error-free. It also means that our record-breaking support with a customer satisfaction over 99% consists of retail professionals, who know exactly how retail works, and can talk with your retail staff on an equal level.

Your staff will plan according to customer traffic

In retail, nothing is more important than when your staff is working. When the store is busy, you need more staff to ensure potential buyers are not leaving the store because they cannot get help. When the store is quiet, you want a minimum staff, always being productive.

The intelligent planning in SameSystem ensures that the planning is perfect at all times.

Managers will be able to manage in the commute

With a busy workday, your managers want to be on the floor with customers and supervising staff, not in a backroom office. With SameSystem, your managers will be able to handle all the daily administration on their way to and from work, using the CheckIn app.

Staff will spend a lot less time on administration

From salary calculation to digital contracts, the system takes care of all your operational procedures in easy-to-understand digital workflows.

But also in the daily planning, the system automates all the procedures you would normally spend time on. Like the automatic open shift-functions that both asks the potential workers if they can work, and update the schedule automatically when they confirm.

Staff will be able to do what they love and be more loyal to you

Sales assistants are measured on primarily one thing: Sales! Using a dedicated retail system that understands their priorities and takes care of all the administration tasks automatically, will enable them to think only about their primary tasks. And they will love you for it!

You will have a complete overview

No matter high many stores you have under you, you will be able to get a complete overview on all the KPI’s you want, through the customisable overview. CEO’s can monitor all regions, clicking all the way down to the individual store, from any device they want to.

Your administration will save time

Time is money, and time will be saved – also at your head office. The extremely customisable salary setup removes all need for manual salary calculations, and all reports in the system can be generated and sent to you automatically as you wish – for instance receiving an e-mail Monday morning with all the reports you want.

When you are chaning working conditions, this can be done in bulk, for instance regulating all staff working on minimum pay in one go – including automatically generating all the neccessary paperwork for each employee.

iBeacon

Many forms of time registration exists, many requiring a standalone PC or other unit close to the time registration device, and/or an Internet connection.

However, working with retail we know that it is inconvinient to have a PC installed right at the back entry door, where the time registration should happen. Also, many shopping malls makes internet connection difficult.

That is why SameSystem’s iBeacon only require a single 6cm unit to be installed on the wall, it does not require power, and no internet connection is neccessary for the time registration to happen.

So I want Retail WorkForce Management – which supplier do I choose?

Choose a supplier with a proven trackrecord, creating results with both large and small retailers on an international level for many years.

Brands using SameSystem today

Why we use SameSystem

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Every function and button is there, because it is important in retail and will benefit your business one way of the other (se nuværende tekst)It also means, that no matter how complex your salary calculations are, we will customise the system to your setup, and make sure all calculations are correct. It also means that our record-breaking support with a customer satisfaction over 99% consists of retail professionels, who know exactly how retail works, and can talk with your retail staff on an equal level.

It also means that our record-breaking support with a customer satisfaction over 99% consists of retail professionels, who know exactly how retail works, and can talk with your retail staff on an equal level.

Persons Name Lastname, CEO of Company

Nice title – Case story part 2.

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Persons Name Lastname, CEO of Company

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